Communication with instructors and/or director cannot be accepted during class time. Classes are scheduled back-to-back, leaving limited time between classes for questions or comments. Please address all inquiries to email@example.com or (252) 726-0431. lease allow 48 hours for a response.
Communication with parents will be sent periodically throughout the season which will include important updates, exciting opportunities and much more. Please read all emails and handouts thoroughly and be sure to take action if it is required. Important information will also be available and regularly updated on the website and Facebook.
Tuition will be due on the 1st of every month with a $15 late fee added after the 10th. Tuition will not be prorated but will remain the same amount each month regardless of holiday closings, weather cancellations, number of weeks/classes per month, absences, etc. with the exception of June and August as we will not hold dance the entire month. Registration fees are added to the account following online registration, $35 for returning students, $45 for new students, and $55 for family registration. Autopay can be set up in person at the studio or online through the parent portal system. Payments can be made online or at the studio during stated business hours. A payment/correspondence drop-box is located in the lobby for your convenience. Autopay transactions for tuition will be completed at the end of the business day on the 1st of each month. All other fees parents will receive written notice for amounts and due dates. Accounts must be up to date in order for dancers to attend class and participate in all performances. Thirty days written notice is required to drop classes to end tuition payments.
Returned Checks will be resubmitted for payment one time and a fee of $25 will be added to your account. This fee plus the amount of the check will be due within 5 days of The Carolina Strut notifying you of the problem.
Costume deposits of $25 per costume are due at the end of October and are not refundable. The remaining balance will be due December 16th. Costume deposit or balances not paid by the 10th of the following month will be assessed a $15 late fee. Payment of the October costume deposit indicates agreement to purchase and pay balance of all costumes regardless of continued enrollment. Some classes do not require costumes as they are technique-based and do not perform a piece of choreography.
Inclement Weather includes tornadoes, thunderstorms, ice storms, snow, and hurricanes. In most cases the studio will be closed when the schools are closed. At the same time if the schools are open and weather conditions worsen during the day, we might need to cancel classes in the afternoon. We will make up classes missed due to weather. Our inclement weather policy is based on whatever is best for our students and their parents. If we decide to close the decision will be made no later than 1pm. An email will be sent to parents along with posts to our social media.
Attendance is absolutely necessary in order to guarantee success for your dancer and the class as a whole. We realize that sickness, family vacations and emergencies arise. It is detrimental to the class when dancers are absent frequently…so please use your best judgment and aspire to achieve perfect attendance for the season! Excessive absences may prevent the dancer from being able to participate in scheduled recitals, performances or competitions at the owner/instructor’s discretion without refund of fees. Of course, there are exceptions. We will not hold dancers accountable for COVID based absences.
Acceptable behavior and good sportsmanship are a MUST. Although we encourage a healthy combination of learning and fun, we expect and require our dancers to be on their best behavior inside and outside of the classroom. Students who are majorly disruptive or have to be disciplined an unreasonable amount may be dismissed and not allowed to return
Even though our staff is persistent on teaching the correct technique, accidents do happen. If your child should be so unfortunate to have an injury while in class, we will take the appropriate action. Parents will contact immediately.
We use the information on file to notify you about important issues and in cases of emergency. Please keep your contact information up to date at all times by submitting changes to the front desk. This includes telephone numbers, mailing address and email address as well as we do send out emails from time to time.